MultiBank shares a wide range of sales and marketing materials with its partners including, but not limited to:
- Products materials (Sales Kits, product training videos)
- Platform videos to promote the platforms
- Platform tutorials to coach partner’s employees and their customers
- Content for website, imagery and widgets
- Website optimisation tools and techniques
- Marketing campaigns
In a disclosed partner set-up, the partner is obliged to communicate clearly, at all times that customers are fully disclosed and introduced to MultiBank, relevant subsidiary or affiliate.
MultiBank communicates legal information to all its customers and distributes regular customer email notifications ensuring compliance with legal obligations.
MultiBank hosts annual seminars aimed at Senior Executives or Sales & Marketing professionals.
For both audiences, we provide an opportunity for partners to network with peers and professionals from other banks and brokers, share experience, discuss challenges and brainstorm about possible solutions.
The events focus on equipping partners with insights, tools and ideas to help drive revenue and growth covering topics such as latest industry trends, new product releases and platform enhancements and partner success stories.
The MultiBank experts help to ensure that our partners stay ahead of the competition. We specialise in taking to our Partners innovative ideas to market and our business with the support of our expertise in corporate structuring and regulations.
- Regulation and Compliance Consultancy
- Company Incorporation
- Online Company administration
- Domain name search & registration
- Bank Account Introductions
- Custodial Bank Offerings
The Sales Trading team provides White Label Clients with trade-related support. This includes supporting White Label Clients with market information, handling trading related situations such as order/trade execution handling and monitoring and stop-out management.
MultiBank’ Service Desk is available to support White Label’s customers with queries such as password reset and first or second level support relating to the use of the platform.
On-boarding & Configuration
Dedicated Operations teams handle White Label on-boarding, project management, branding and customisation of the trading platform(s). Configuration of the account structure, products and pricing is also handled in operations.
The Cash Management team is responsible for transfers to/from the White Label MultiBank accounts vs. the White Label’s own bank accounts.
The MultiBank Services Account Manager will be the main point of contact for all day-to-day account management supporting the partner on general and tactical questions on setup and business development. This includes partner on-boarding, margin utilisation monitoring and communication, funding, corporate action and End-of-Day file issues and customer onboarding.